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“ECOM
Forum 2006” Held!!
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On May 24 (Wednesday),
2006, “ECOM Forum 2006” was held at Toshi Center
Hotel (Hirakawacho 2-4-1, Chiyoda-ku, Tokyo). On the day,
approximately 400 participants including corporate members
attended the forum.
In the morning session, Mr. Yukiharu
Kodama, Adviser of ECOM / President of JIPDEC made an address
on behalf of the organizer, and a guest, Mr. Yoichi Kato,
Director, Information Technology & Economy Division,
Commerce and Information Policy Bureau, Ministry of Economy,
Trade and Industry (METI) gave a greeting. Following the greetings,
Mr. Nagaaki Ohyama, Professor of Tokyo Institute of Technology,
and Mr. Toshiro Kawamura, Senior Executive Vice President
and Member of the Board, NEC Corporation gave lectures on
the base point of ECOM activities in the future. In the afternoon
session, Chairs of working groups (WG) and Research Directors
of ECOM made reports on the activity results in FY2005.
Furthermore, brochures of EC-related
products offered from ECOM corporate members were displayed
and distributed. As a special event, photos of RFID Tag Pilot
Projects by METI in FY2005 were also displayed.
The following is the outline of lectures.
(The lecture materials will be available on ECOM’s website
for members)
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Greeting from the Organizer |
| Mr.
Yukiharu Kodama, Adviser of ECOM / President of JIPDEC
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Mr.
Yukiharu Kodama, Adviser of ECOM / President
of JIPDEC |
One year has passed since the Next
Generation ECOM, the current organization, was established
and exactly ten years have passed since the first ECOM was
inaugurated. The first ECOM implemented activities to create
a common EC infrastructure through demonstration experiments,
integrated EC-related organizations and further examined issues
toward the expansion of use of EC. Based on the accumulated
achievements, the Next Generation ECOM has been promoting
activities to establish EC in response to new technologies,
including RFID tags.
The Japanese government publicly announced
the “New IT Reform Strategy” in January, 2006.
With the aim of making Japan one of the front runners leading
the global IT revolution, the strategy poses all kinds of
targets to be achieved by 2010. One of the targets is the
“strengthening of inter-department and inter-company
cooperation based on IT,” which is exactly the promotion
of EC in a broad sense.
Based on the needs of corporate members
and in line with the targets of the New IT Reform Strategy,
the Next Generation ECOM will make efforts to expand the use
of RFID tags, to achieve the safety and security of EC, and
to examine both problems and basic technologies in relation
to the use of EC.
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Greeting
from the Guest |
| Mr.
Yoichi Kato, Director, Information Technology &
Economy Division, Commerce and Information Policy Bureau,
Ministry of Economy, Trade and Industry (METI)
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Mr.
Yoichi Kato, Director, Information Technology &
Economy Division, METI |
Judging from the comparison of market
sizes of EC (B2B in a broad sense) between Japan (190 trillion
yen) and the United States (185 trillion yen) in 2004, it can
be said that electronic commerce (EC) in Japan has exceeded
EC in the United States in absolute amounts. As for the diffusion
and promotion of electronic commerce, the main emphasis has
shifted from quantitative growth to qualitative growth. In the
New Economic Growth Strategy, “the manufacturing industry
and the service industry” are considered as “twin-engine
for growth.” For the purpose of getting great performance
out of the two-engine, it is important to combine IT and services
as well as IT and management, and to appropriately fuse the
two combinations.
RFID tags are based on a technology
that constitutes the cores of solutions for all kinds of social
problems. We have already achieved significant results in diffusion
and promotion activities, but it is also necessary to pursue
progress simultaneously in the following three phases: expansion
of use, improvement in cutting-edge technologies and deepening
of practical aspects. The significance of the existence of ECOM
lies in its activities with emphasis not on vendors but on users.
For the purpose of promoting policies toward world-leading IT
management and improved productivity based on IT, we definitely
need the support and cooperation of ECOM members.
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Keynote
Speech 1
“IT New Reform Strategy” and the Need for
New Authentication Services |
| Mr.
Nagaaki Ohyama, Professor of Tokyo Institute of Technology
/ Intellectual Member of Advanced Information and Telecommunications
Society Promotion Headquarters |
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Mr. Nagaaki Ohyama,
Professor of Tokyo Institute of Technology
/ Intellectual Member of Advanced Information
and Telecommunications Society Promotion Headquarters |
The New IT Reform Strategy
as a target toward 2010 was adopted and announced on
January 19, 2006. Its basic philosophy is “significant
advancement through structural reforms,” and the
way of eliminating a social dilemma is a big issue to
be solved. One of the objectives is to achieve a balance
between safety and convenience, which has not been realized
yet, by placing emphasis on users and citizens. It is
also important to create an environment that will enable
the people of this country to take the initiative in
solving social problems.
In the short term, the basic
concept of the New IT Reform Strategy is to promote
BPR based on ICT for solving social problems, but the
strategy aims to realize a self-thinking intellectual
society in five years ahead. In particular, key factors
in the areas of electronic governments and medical services
are to shift from the current opaque and confusing system
to an easy-to-understand, simple and transparent system
and to formulate a grand design for total optimization.
Common issues in these areas are as follows: (1) shift
from disclosure of information to disclosure of personal
information to identical persons, (2) shift from identified
optimization to total optimization, and (3) improvement
in the utilization ratio and reduction in office expenses.
With regard to electronic governments, the strategy
aims to realize the utilization ratio of 50% or a higher
ratio by 2010. On the other hand, in the area of medical
services, it aims to achieve HPKI (Health PKI) and proposes
the use of Dynamic On-demand VPN as a safe network that
200,000 medical institutions can use.
For the purpose of making these
efforts successful, it is important to identify individuals.
In particular, with regard to medical information, safe
and secure identity verification is indispensable because
personal information is promptly disclosed. For this
purpose, proposals are made on the introduction of (face-to-face)
identity verification in the real space, signatures
in the electronic space (networks) based on public user
authentication services called JPKI and other similar
services, and electronic ID (eID) that enables online
authentication.
With regard to new authentication
services toward safe, secure and convenient networks,
it is necessary to create an environment that will enable
rightful persons to access correct information by using
safe devices and to develop platforms for this purpose.
Players in the electronic space are individuals, electronic
devices and messages (contents), and they should be
authenticated. For example, for the purpose of remotely
controlling electronic devices that are connected to
the Internet, it is indispensable to authenticate the
devices. With IPv6 IP address and device ID, we can
not completely deny falsification or spoofing. End-to-end
mutual authentication and cipher communication are still
desirable.
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Photos
of the Eight RFID Tag Pilot Projects by METI |
Since 1994, I have been participating
in governmental activities for formulating IT strategies.
I have also joined ECOM activities to deliberate authentications.
I would like to make efforts to improve an environment
for authenticating persons, devices and contents, in
the areas of electronic governments and medical services.
However, it is not sufficient just to improve an environment;
what is important is that the private sector appropriately
uses the improved environment. For this purpose, I think
that it is extremely important to formulate a guideline
by reflecting the opinions of the private sector and
to cooperate with ECOM and other similar private organizations
toward the creation of a safer and more secure EC environment.
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Keynote
Speech 2
The Progress of Ubiquitous Society and IT/Network Strategy |
| Mr.
Toshiro Kawamura, Senior Executive Vice President and
Member of the Board, NEC Corporation |
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Mr.
Toshiro Kawamura,
Senior Executive Vice President and Member of
the Board, NEC Corporation |
I would like to explain the
progress of the ubiquitous society in Japan and its
influences on corporate management and operational processes,
and to present NEC’s efforts and solutions in
relation to this issue.
The diffusion of broadband in
Japan has reached the world-leading level, and one of
the characteristics of the Japanese ubiquitous society
is the mobile evolution. I think that cellular phones
will play a bigger role in the future, as is shown by
new services such as “Osaifu Keitai (wallet cell-phone)”
and “Mobile Suica.” Online electronic commerce
itself has also evolved to meet all kinds of needs of
consumers.
Thus, in the situation in which
the arrival of the ubiquitous society is drastically
changing consumer behaviors, it is important for companies
to be armed with IT. In the ubiquitous society, the
networked processing of all kinds of “goods”
will further accelerate the real-time money flow, commercial
and physical distribution and information sharing across
the borders and boundaries of countries, institutions
and companies, and market and business circumstances
will be drastically changed. Under such circumstances,
it is indispensable for companies not only to fulfill
their social responsibilities, but also to grasp the
current status of managerial resources and continue
to optimally maintain, manage and make use of the resources.
In other words, the following three perspectives are
necessary for corporate management in the ubiquitous
society: quick decision-making and flexible response
to changes (real-time management), continuous promotion
of the optimization of total managerial resources (life
cycle management), and response to increasing risks
and compliance (risk management). What is also important
is the concept of “management cockpit,”
which is helpful for us to immediately understand the
information that is brought about from the three management
perspectives and to quickly and accurately solve problems
and make decisions.
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Participants
listening to lectures earnestly |
As an example of real-time management,
NEC has constructed a global supply chain management
(SCM) system in the PC business, including customers,
in-company plants, and domestic and overseas suppliers,
to immediately feed back market trends and daily sales
to production. This system has achieved great results:
it has reduced lead time from production order to shipping
by half and has improved productivity by more than 10%
compared with before.
In this way, for the purpose
of creating a business environment to respond to market
changes in real time, NEC will make continued efforts
to develop solutions in line with the three management
perspectives and to further strengthen platforms to
support the solutions.
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FY2005 ECOM Activity Results |
Chairs
and Members of WGs/ ECOM Research Directors |
RFID Tag International Standardization Topics and ISO
Standard Proposal Activities
Mr. Kazuhiko Wakaizumi, ECOM Research Director
Amid industrial
and economic globalization, RFID tags attached to products,
packages and containers travel across borders. It would
cause problems to business operations if RFID tags attached
to Japanese products were unreadable overseas and RFID
tags attached to foreign products were unreadable in
Japan. That would trouble not only users, but also manufacturers
of RFID tags. Therefore, we are promoting the international
standardization (ISO) of RFID tags. As one of the standardization
activities in FY2005, an identifier (ISO/IEC15459-6)
was proposed to the world in order to secure the traceability
of products. Other member countries have recognized
its necessity and deliberation has commenced. In an
environment of several types of RFID tags coexisting
at sites, “middleware” is necessary to fill
the gaps in RFID tag hardware and to ease the burden
of application programs. As one of the activities for
FY2006, Japan will propose modification of the specifications
to make it easy to understand and implement in regard
to the revision of the key standard, ISO/IEC 15961/15962.
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FY2005 METI RFID Tag Pilot Project Liaison Meeting
– Based on the Results of the FY2004 Pilot Project
–
Mr. Masatomo Takemoto, ECOM Research Director
As pilot projects conducted by
the Ministry of Economy, Trade and Industry (METI), there
were projects using different types of RFID tags across
four industries in FY2003, the promotion of RFID tag utilization
across seven industries in FY2004 and eight projects under
four themes in FY2005. The smooth implementation of the
pilot projects was promoted in the ECOM (JIPDEC/ECPC)
RFID Tag Pilot Project Liaison Meeting in FY2005. The
RFID Tag/Traceability Promotion WG undertook a cross-sectional
analysis of the METI RFID Pilot Project in FY2004 and
compiled a report on the background/objectives of RFID
tag introduction, specifications/usages of RFID tags and
the issues/effects of their introduction and implementation.
In the RFID Tag Pilot Project Liaison Meeting of FY2005,
information exchanges were encouraged regarding activities
for each pilot project to improve reliability and for
the parallel usage of RFID tags at multiple frequencies.
The market size of RFID tags this year is predicted to
expand seventeen times, to 1 million tags and three times
larger in terms of cost. Please refer to the introductory
models of the pilot projects when adopting RFID tags in
the future.
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Privacy
Protection to Guarantee RFID Tag Diffusion
Mr. Eijiro Aihara, Manager, Matsushita Electric
Industrial Co., Ltd.
<Chair of the Diffusion Promotion and Social Acceptability
Studies WG>
In order to broadly
develop the utilization of RFID tags, it is crucial to
gather the threads of “Consumer Privacy Protection”
prior to the tags becoming widely diffused. As shown by
overseas examples of consumer troubles, consumers’
reasons for objecting to RFID tags relate to fears that
information is possibly being procured without them noticing,
used for unknown purposes, etc. On the other hand, there
has been a lack of consideration among companies for pre-notification,
limited use and the explanation of consumer advantages,
etc. As one of the RFID tag guidelines on consumer protection,
the RFID tag privacy guideline under the co-jurisdiction
of the Ministry of Economy, Trade and Industry and the
Ministry of Internal Affairs and Communications is being
developed. As part of the activities of the WG in FY2005,
we categorized usage scenarios and privacy protection
technologies applicable to the current situation, and
created flow charts to protect privacy in shops and roadmaps
for the categorization and application of protection methods.
ECOM is proposing to display the locations of RFID tag
readers and to disclose written data elements, etc. In
regard to privacy protection, it is necessary to take
time in building a nation-wide consensus and we will continue
working toward it.
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EDI
in the Internet Age
Mr. Hidenori Okubo, Instructor of Musashi Institute
of Technology
<Chair of the Information Sharing Technology Promotion
WG>
As interoperability improves,
Electronic Data Interchange (EDI) among companies has
become widely diffused, even though many standards are
becoming intermingled due to gaps in development levels
when each standard was created. However, as internet EDI
expands, more companies are introducing it in their own
way which is preventing EDI from spreading among business
interfaces and medium and small companies. The ebXML made
a remarkable debut as the next generation EDI standard
in 2000 and with consistent descriptive methods for process
and data models and transmission features being improved
compared to the legacy EDI, the ebXML is believed to be
the next generation EDI standard. Presently, the ebXML
standard has been developed to a practical level with
easy-to use and simple tools for medium and small companies.
It is time for many industries to review fixed-length
standards and, therefore, it is a chance to establish
a common EDI standard among industries. One of the biggest
obstacles for EDI standardization is that there are various
viewpoints on EDI. To overcome this issue, we have been
promoting the establishment of a common understanding
by organizing implementation and introductory components
for B2B-EC which identifies target areas. We have also
conducted tests with ebMS tools.
In the IT New
Reform Strategy, a goal to increase the electronic commerce
implementation rate to more than 50% has been set and
I would like to ask for your further cooperation in spreading
EDI.
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Three-Year
ADR (Alternative Dispute Resolution) Activities at ECOM
and Future Plans
Ms. Toshiko Sawada, Director of EC Network
<FY2005 ECOM Research Director>
In the three-year Internet-related
ADR Demonstration Experiment, we received 4,985 enquiries.
Judging from those enquiries, it can be said that the
number of troubles regarding mail orders is on the decline
and the market is maturing. On the other hand, in regard
to auctions, we constantly received enquiries. Since there
are new types of fraud and many problems with cell phone
websites, we should keep eye on auctions for some time
to come. In addition, we are receiving more enquiries
from sellers (internet shops, auction sellers, etc.) each
year, even though there were more enquiries from buyers
overall. I think companies are struggling to find how
to deal with customers. Another thing I would like to
point out is that 10 to15% of the enquiries are about
international transactions. There is a need to address
this kind of issue.
One of the biggest
results of the demonstration experiment was the accumulation
of trouble cases and know-how to solve the problems. EC
Network will take over the know-how and offer it to sellers
in conjunction with a problem-solving function and return
it to the market as a whole.
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Enforcement
of Personal Information Protection Law and Contemporary
Issues
Mr. Masahiro Eguchi, ECOM Research Director
Various incidents have been occurring
since the enforcement of the “Act on the Protection
of Personal Information” in April, 2005. Price-comparison
sites and the shopping sites of major apparel companies
have been attacked and a large amount of personal information
has been illegally procured by unidentified persons. The
companies have been heavily involved in apologizing to
people and tightening security measures on their websites.
New types of trouble are also emerging such as phishing
fraud, personal information and billing fraud by spyware,
etc. In these circumstances, companies with personal information
should not be satisfied with the current situation and
should make continuing efforts toward the enhancement
of protection systems. In February, 2006, the Ministry
of Economy, Trade and Industry reminded companies to carry
out checks on the following three points: (1) eradicating
illegal access to databases (SQL, injection measures,
etc.); (2) taking measures to avoid personal data leakage
through virus infections; (3) taking measures to avoid
personal data leakage through lost and stolen personal
computers. Not only ensuring the full implementation of
these three items, but the taking of aggressive measures
such as enhancing the encryption of personal data and
disclosing the sources and methods of obtaining personal
information is necessary in further boosting consumer
trust.
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Report
on the Interoperability Plug Test of the Long-Term Digital
Signature Format
Mr. Kazuya Miyazaki, Manager, Information Security
Technology Department, Information Technology R&D
Center, Mitsubishi Electric Corporation
<Member of the Security WG>
Partly in response to the e-Document
Law, the “Long-Term Digital Signature Format Profile
(ECOM Profile)” - which compiles data structures
and procedural requirements - was established to diffuse
the long-term digital signature format based on standards
such as the CAdES and XAdES in Japan. Plug tests were
performed to check the compliance of each company’s
product and the interoperability of data that the products
generate with the participation of 13 companies and cooperation
of two companies.
The plug tests
were divided into two types: a plug test where all participating
companies verify each other’s data that the systems
of participating companies generate (online matrix generation/validation
test), and a plug test to verify validation functions
with the expected values of “valid and invalid”
using predetermined long-term digital signature data (offline
validation test). As a result, all of the 13 participating
companies passed the tests and we were also able to identify
several issues with the profile specification. In the
future, we will revise the ECOM profile based on the test
results and make further efforts to diffuse and standardize
the ECOM profile in Japan.
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The Current Status of Company Administrative
Procedures and Electronic Application Issues - Proposals to
Diffuse Electronic Application-
Mr. Kazuo Adachi, Nihon Unisys, Ltd.
<FY2005 ECOM Research Director>
In the e-Government Construction Program,
96% of government applications and notifications became available
online in FY2005. However, the utilization rate of electronic
applications is still less than 1%.
In FY2005, we came
to the conclusion that the demands for online administrative
procedures from companies and individuals are both high, and
online procedures are effective in reducing indirect costs for
companies based on the results of verification according to
two themes: “employee-related procedures” and “electronic
tax filing”. We searched for the reasons for the low utilization
rate in spite of the high demand for electronic applications
and found that (1) insufficient understanding of user needs,
(2) the provision of online systems according to service provider
convenience, and (3) user-unfriendly services were the main
factors.
In order to promote
electronic applications, we suggest that companies take the
initiative in constructing models which reduce the burden of
administrative procedures as they are the ones most heavily
involved with them. Taking the 2007 issue as a turning point,
streamlining a huge amount of administrative procedures is crucial
in reducing immeasurable costs for companies and even for society.
In FY2006, ECOM, in
cooperation with NPOs, is planning to examine modeling which
will lead to a reduction in the burden of administrative procedures.
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Reception |
Display of ECOM Corporate Member Brochures
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Flash
Report
Suvey Results on the Response to the Act on the Protection of
Personal Information
~ The View from Website Content ~
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As with last year, the Personal
Information Protection WG (led by Research Director, Mr. Masahiro
Eguchi) again conducted the abovementioned survey this year.
The following is an outline of the survey compiled as a flash
report
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Introduction |
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It has been approximately one year since
the enforcement of the “Act on the Protection of Personal
Information (Protection Law)” and companies have been making
efforts to establish their framework according to the guidelines
of supervisory authorities. Since the Protection Law obliges the
disclosure of the methods of handling personal data, including
the purposes of using the data, many companies use their websites
as the major communication media with information entities.
ECOM looked at the websites
of ECOM corporate members (162 companies) and internet sales companies
(235 companies) with online shopping trust marks (OST), and examined
(conducted in May, 2006) the prevailing situation. The following
is an outline of the survey. It should be mentioned that most
of the ECOM corporate members are large enterprises and about
half of the internet sales companies which gained OST and were
the targets of this survey are limited private companies, which
means that most of them are small companies.
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Survey Results |
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Results of the major items of the survey
are presented below, comparing ECOM corporate members and internet
sales companies.
2-1. Is the company’s privacy policy
stated on their website?
96% of ECOM corporate members and 78% of internet
sales companies state their privacy policies in some form on their
websites. Since internet sales companies deal directly with consumers
for internet mail order business, all companies are expected to
provide their privacy policies.
2-2. What is stated as part of the privacy policies?
There is not much difference between
large enterprises and internet sales companies in the percentages
for use purposes, the presence of offers to third parties and
security, with the percentages for both types of company high.
However, in regard to “Shared Use” and “Information
on Children”, the percentages are comparatively low and
the difference between large enterprises and internet sales companies
is large. This is predominantly because of business scale and
characteristics. Detailed indications of contact information and
dates of issue are to be hoped for.
2-3. Are disclosure procedures for personal information
stated on the website?
We checked the presence
of detailed indications of disclosure procedures on websites to
evaluate efforts in accordance with the Act on the Protection
of Personal Information. About half of large enterprises have
clear indications of the procedures, while less than one sixth
of internet sales companies have any, which is a remarkable difference.
Generally, internet sales companies have restrictions on the number
of personnel, so it is hard for them to respond to disclosure
demands as large enterprises do with contact centers. Easy-to-understand
guidance on websites is, therefore, very helpful.
2-4. Have you acquired the privacy mark?
Due to the growing consciousness of the
Act on the Protection of Personal Information, the acquisition
of privacy marks has been increasing rapidly (it reached 4,000
companies as of May, 2006). There was also a big change evident
in the target companies of this survey. Specifically, only 3%
of the internet sales companies had privacy marks last year, but
that figure increased to 11% this year. Considering the scale
of the companies, this is a remarkable change. 77% of companies
display their privacy marks on the top page of their websites
(28% last year) which indicates their strong willingness to appeal
to consumers on the basis of their acquisition of the mark.
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| 3.
Conclusion |
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Along with the steady diffusion and improvement
of consumer literacy, the volume of electronic commerce is growing
consistently. According to the “Information Economy Outlook
2005” released by METI, the scale of the Japanese B2C EC
market and EC rate is estimated to have been 5.6 trillion yen
and 2.1%, respectively, in 2004. On the other hand, the scale
of the American B2C EC market and EC rate is expected to be 174.6
billion dollars (19.7 trillion yen) and 4.7%, respectively, in
2005 (according to the survey by Forrester Research, Shop.org).
This is still a huge gap, even after taking the economic scale
disparity and the timing of the surveys into account. “Customer
Security Remains Primary Goal” is also mentioned in the
survey report which suggests that many buyers still doubt the
safety of their personal information. The Japanese B2C EC market
can be expected to keep expanding, but companies still need to
make continuing efforts and appeals to consumers for further development.
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Press
Release
Activities Start
Toward the Standardization of the Long-Term Digital Signature
Format Profile
~Launching JIS Draft Preparation in Cooperation with the ETSI/ESI~
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| (released
on May 23, 2006)
Details: |
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Outline: |
This spring,
we exchanged information on the establishment of the long-term
digital signature format and the interoperability plug test
with the ETSI/TC ESI, and established a cooperative relationship
with them. Activities then began to make the industry standard,
the ECOM profile of the long-term digital signature format,
consistent with ETSI specifications and the Japanese Industrial
Standard (JIS) in order to create an environment to be able
to make use of long-term storage products for electronically
signed documents with a greater sense of security. ECOM
is planning to set up the “Standardization Sub-Working
Group (SWG)” under the “Security/Long-Term Storage
WG” and to widely seek opinions. |
*1 ETSI/TC ESI: ETSI/Technical
Committee of Electronic Signatures and Infrastructures
*2 ETSI: European Telecommunications Standards Institute
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From the Secretary-General |
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Is the Kanto region about to enter the
rainy season? On the way to the office, you can see hydrangeas
near Kikai Shinko Kaikan. It is a yearly event, but I can’t
help being impressed by them steadily getting ready to bloom around
this time of year.
Well, the “ECOM
Forum 2006” was held at the Toshi Center Hotel on May 24
(Wednesday), and ended on a high note with approximately 400 participants
and the need for temporary seating in one section. I would like
to take this opportunity to thank those people who gave lectures
and attended the forum.
About 173 people and
44 companies in total (as of June 8) registered for the 13 WGs
for FY2006, which we have been calling for since the latter half
of May. Some of the WGs have already commenced their activities.
The activities of WGs will be introduced through ECOM News and
ECOM Seminars in the future.
The first board of directors
meeting in FY2006 was held on June 7 (Tuesday) and the FY2005
Activity Report, the settlement of accounts, the FY2006 Activity
Plan and the budget balance were approved. Those reports will
be made at the upcoming General Meeting on June 12 (Monday).
(Kataoka)
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ECOM News No. 14
Issue Date: June 9, 2006
Issuer: Next Generation Electronic Commerce Promotion Council
of Japan
Kikai Shinko Kaikan Bldg 3F
3-5-8, Shibakoen, Minato-ku Tokyo 105-0011, Japan
Tel: +81-3-3436-7500, Fax: +81-3-3436-7570
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